You bought a pre-release product from a brand new company
It might be a brand new company but it's basically a Physical Flight bag, so… no, it's not the same as you want to imply.
Also that same said company had a long long list of horrible customer service, misrepresentation and under delivering.
That's your opinion. I disagree. Maybe I cut people more slack than you do. I dunno.
I do find it funny though all of the people that slammed anyone negatively commenting on Salients customer service as it did matter and we were just being trolls.
You were, and you're still being a bit of a troll - you're just gloating about it now.
Did you really expect a top of the line bag for that price?
Who are you even talking to exactly? The bag seems like exactly what I expected, minus the bit about the top storage size. vthompson said he's happy overall with his bag. So who are you talking to?
First let me say this, Chris isn't lying about the shipping. I have talked with him, through text, phone, facebook etc. He wouldn't lie to me let alone his customers. UPS is either affected by the ice storms OR something is up with the automated system.
Sorry, but I'm going to apply Occam's Razor here: the bags have not been "shipped." UPS doesn't have them, hasn't scanned them, or something. Maybe they were dropped off at a UPS store, or maybe they're loaded on a truck to deliver them to UPS, but they haven't "shipped."
As for the pocket. yes it was mistakenly stated it was a 8x6x6...but you can't tell me that was the ONLY reason for getting the bag.
Why does it have to be the only reason? The top storage is one of the reasons why I like my Contender over my Grip, and I thought I was getting a slightly smaller storage area on the Catalyst. It's not anywhere near as big as Chris very clearly and very directly said it was.
It may not be the only reason, but it was in my list of top ten reasons, and only now after the bags are fully made and waiting to be shipped to customers does the truth come out. Actually, it took the first customer getting one for the truth to come out.
And please stop using the word "mistakenly." It's doublespeak for "we screwed up, we lied, and we're trying to soften the blow by using the word 'mistakenly.'"
And this statement is only on the DGCR forum.
So? It's from the guy who designed it.
It was not presented in either video like this so i don't see it has mis representation or lying for that matter.
You're really not going to win with that tactic. Just some advice. People aren't stupid, and they can forgive actual mistakes, but this isn't a "mistake." This is saying one thing while you know another thing to be true.
Yes, the videos show the pockets, but quickly and the videos were produced well after many people were able to read what Chris said about the size of the top storage area and placed their orders.
I simply believe this was miscommunication at its worse.
And Bill Clinton did not have sex with that woman.
I don't want to sound like I'm dissing the bag. Overall I am please with the bag. I knew going into it that this was a lower priced bag, and I was going to get what I paid for. Overall I am happy, I'm just illustrating points that have been brought up and questions that have been asked on here. I don't use a lot of storage, and if you look at a Grip it's hard to fit a hoodie in at as well.
So Harris wasn't speaking to you… Yet you're the only person who has one yet. So…?