puck'n'disc5
Par Member
- Joined
- Sep 1, 2012
- Messages
- 237
A few weeks ago, I was playing in a local event and ended up fracturing a disc. The disc was an ESP Comet and I smacked it off a tree about 100' away (it was probably around 35 degrees at the time). I was a little curious to see how Discraft would respond after I sent them a message explaining what happened. I offered to pay to ship the broken disc back, and shipping costs for a replacement disc. I didn't even know if they would reply to my email, which would have been completely understandable.
So a couple of days pass and I get an email from Paul, a sales rep for Discraft. He wanted to know a shipping address, preferred weight and colors. A few days later, a package arrives with two brand stankin' new ESP Comets, one pearly blue with a yellow stamp, and one bright, pearly pink, with a rainbow foil stamp. And they also threw in a bag tag bottle opener as well as several stickers.
Once again, thank you Discraft for the amazing customer service and for the pair of sweet Comets and goodies! Really looking forward to getting these puppies out to the course!
So a couple of days pass and I get an email from Paul, a sales rep for Discraft. He wanted to know a shipping address, preferred weight and colors. A few days later, a package arrives with two brand stankin' new ESP Comets, one pearly blue with a yellow stamp, and one bright, pearly pink, with a rainbow foil stamp. And they also threw in a bag tag bottle opener as well as several stickers.
Once again, thank you Discraft for the amazing customer service and for the pair of sweet Comets and goodies! Really looking forward to getting these puppies out to the course!
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