I'm #568 in Totem Brown. Still no word...
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Voodoo Spinal Tap Backpack is Here
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Me too, I'm #609 in Purple.
papamullins
Birdie Member
Samesies
TripleC8601
Birdie Member
I don't mind a delay. I would like more transparency and more detailed updates. I have faith in Voodoo and I don't want a bag that doesn't pass their quality inspection. Hopefully we hear sometime today.
TripleC8601
Birdie Member
Just got a similar phone call from Shane. It seems that instead of a mass e-mail, Facebook post, or YouTube video....they are personally calling their customers to explain the problem. Customer service goes a long way with me, kudos to Voodoo for going above and beyond.
Chris A
Bogey Member
I had a missed call today from them. My voice-mail is not set up because I refuse to check it, so i'll assume the best. 
Crossing my fingers for a updated delivery date.
Crossing my fingers for a updated delivery date.
JonnyB
Newbie
I haven't gotten a message. What did they say?
From their Facebook page:
Good morning VDG fans, over the past few days we have been calling all of our preordered customers in regards to the status on their Spinal Tap. During the last portion of the QC process we found one small issue that we want fixed to insure maximum life on your bag. We made this decision with your best interest at heart. We have also been told that it will not delay the bags delivery all that much. We will be giving you up to date info as we hear it. We thank you for your patience and business.
One last note: we are still making phone calls to all of you.
VDG-
yankees23
Birdie Member
I received a call Friday night at about 9pm. They said what a previous person said about stitching. They said it it would be sent next week.
onemilemore
* Ace Member *
Have you guys been given the option of a refund like the Ergo folks have? More curious than anything if some of these delays are going to make people jump ship to the new Grip releases...
When I was on the phone with Shane he said nothing of a refund... Then again, I didn't ask. From what he was saying on the phone, it seems like the bags will be sent out towards the beginning of this week and it's only a slight delay. We'll see what happens.
onemilemore
* Ace Member *
we got a refund option?
Yep, John has said from the beginning of the delays that we could get one if we wanted.
ah, ok ... getting my 3rd run Flak fiasco and the Ergo mixed up ... lol?
onemilemore
* Ace Member *
We know how to pick 'em, eh? I also preordered the Flak way back when, and I got a refund then, too.
I am very curious to see how patient people are with the delays. The Spinal Tap is a very similar design to a Grip, so I am wondering if people will jump ship if they can. Ergo people might not be loyal to a smaller company, but I, for one, am on that train for the bag configuration and size.
me too :thmbup:
... and will definitely be interesting to see if people bail for a different bag
bhadella
* Ace Member *
Lots of Buzzz for a delay of a few days. I'm glad that Voodoo is fixing the issue now (and quickly) instead of sending out poorly constructed product (like the PF mini pouch).
lavon_andy
Double Eagle Member
A refund for a 5 day delay?
lol
lol
onemilemore
* Ace Member *
The only reason I asked is because Big Hyzer offered it at the first word of their pre-order delays.
preracing25
Eagle Member
Also hear me out, there might be a small difference in a side bottle holder tearing off the bag than in inadequate mini pocket.
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