I'm #568 in Totem Brown. Still no word...
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I'm #568 in Totem Brown. Still no word...
I expected to receive update emails. Nothing since order confirmation. Super weak.
FYI
QC Failed due to stitching on a side pocket. I got a personal phone call from Shane at VDG around 9:00 p.m. in Texas (which is like 10-11 pm in Cali IIRC, to lazy to look it up) he said it wasn't perfect so he was not wanting to send it out. No problem, I'd rather get a thoroughly inspected product that will have no issues then get a bag 4-5 days earlier.
I haven't gotten a message. What did they say?
Have you guys been given the option of a refund like the Ergo folks have? More curious than anything if some of these delays are going to make people jump ship to the new Grip releases...
Have you guys been given the option of a refund like the Ergo folks have? More curious than anything if some of these delays are going to make people jump ship to the new Grip releases...
we got a refund option?
Yep, John has said from the beginning of the delays that we could get one if we wanted.
ah, ok ... getting my 3rd run Flak fiasco and the Ergo mixed up ... lol?
We know how to pick 'em, eh? I also preordered the Flak way back when, and I got a refund then, too.
I am very curious to see how patient people are with the delays. The Spinal Tap is a very similar design to a Grip, so I am wondering if people will jump ship if they can. Ergo people might not be loyal to a smaller company, but I, for one, am on that train for the bag configuration and size.
A refund for a 5 day delay?
lol