leftyone
Birdie Member
very disappointed in them, bought a plotter and the drivers wont download
anyone else run into problems with this?
anyone else run into problems with this?-
Discover new ways to elevate your game with the updated DGCourseReview app!
It's entirely free and enhanced with features shaped by user feedback to ensure your best experience on the course. (App Store or Google Play)
USPlotter
- Thread starter leftyone
- Start date
leftyone
Birdie Member
ok so i have that problem solved, on to the next one, how do i figure out what my out source is? there are about 50 to choose from
agent_peebody
* Ace Member *
lol, that took you about an hour to resolve.
i'd check out their forums for help
i'd check out their forums for help
yawpstang64
Double Eagle Member
people have reported they have the best customer service, so just give em a call and they'll help you out
agent_peebody
* Ace Member *
yep, when i get mine (ordered it today ) if i run into problems i'm calling them. i've heard nothing but praises from people about their customer service/tech support
) if i run into problems i'm calling them. i've heard nothing but praises from people about their customer service/tech support
MOON
Eagle Member
yup, its true!
leftyone
Birdie Member
UPDATE..... So I called uscutter today and spoke to Levi. He walked me through all the problems I had and in no time everything was gtg! You guys that said their cs is gtg were right on! I'm very pleased.
philman
Birdie Member
I love impatient people.
basketcase15
Double Eagle Member
doesn't everyone philly
agent_peebody
* Ace Member *
k. so i just got mine, and there was a rain drop on the box...WTF USCutter?!
LULZ!!!! I wish I could belly laugh this!!!! friggin work...
philman
Birdie Member
LMAO
agent_peebody
* Ace Member *
lulz. i had trouble sizing that beast
yep, when i get mine (ordered it today
no more handcutting?
- Joined
- Dec 28, 2009
- Messages
- 8,799
When mine first arrived, it wouldn't power up. I tried everything, then called support. They walked me through all the necessary steps, and then determined I had a bad unit.
The best advice I can give to ANYONE looking for good service -- be nice to your service guy! Whether on the phone, in person, or on the net, if you're a jerk to them, they will be more likely to seem like a jerk to you. I was upset that I had just spend a few hundred bucks and then had a dead unit, but I never once took it out on the service tech, and he was very appreciative of that.
I'm sure they(and all service centers) get lots of bad calls -- don't be that call, even if the problem is huge to you, just stay calm and positive.
They sent me a replacement unit, and had me send the d.o.a. unit back. None of this cost me a penny extra. A+ service!
The best advice I can give to ANYONE looking for good service -- be nice to your service guy! Whether on the phone, in person, or on the net, if you're a jerk to them, they will be more likely to seem like a jerk to you. I was upset that I had just spend a few hundred bucks and then had a dead unit, but I never once took it out on the service tech, and he was very appreciative of that.
I'm sure they(and all service centers) get lots of bad calls -- don't be that call, even if the problem is huge to you, just stay calm and positive.
They sent me a replacement unit, and had me send the d.o.a. unit back. None of this cost me a penny extra. A+ service!
NothinButChing
* Ace Member *
mine just cuts out images of naked chicks anyone have this problem?
dgdave
* Ace Member *
skinner21
* Ace Member *
the guys that I talked to were disc golfers. If you buy one of thier plotters, call them and they'll setup everything for you. Those things are impossible to setup by yourself.
leftyone
Birdie Member
I think I have called them 4-5 times already, very cool guys and VERY helpful. Only adjustment I need to make is the tension on the rollers. Vinyl is feeding evenly back and forth. Anyone care to shed some wisdom on this one to save me some time?
