Not really, it was just kind of dodging the question. Saying "we make mistakes" does not absolve you from shipping illegal weight discs, discs with messed up hot stamps, and discs with significant molding imperfections and not having them marked as X-Outs.
That being said, I'm sure he is addressing those things through other means, just not through DGCR.
Patience will pay off, I will definitely still try a D4 some time this spring/summer
I agree, he took responsibility and said he is going to change the issues. Fine that is the responsible thing to say. However, a company that is claiming to change the face of disc golf shouldn't have had these issues. Missing a release date by a month and disappointing customers is WAY better than just shipping what you got and hiding under the cover of first run or proto. There is a ton of excitement, these discs must have (at least should have) been looked over with a fine tooth comb. I don't understand how these things (mis stamps, out of shape discs, heavy discs, fuzzy printing) could not have been noticed. The feeling I get is that Prodigy overlooked these flaws and sent out bad product knowing it was bad. Lavone even talks about time constraints and justifies it with the proto tag. Excitement and pressure from the pros switching overuled sound quality control and marketing practices. In this situation the public has to suffer for bad decisions by the manufacturer. We shouldnt have to decide whether to just accept sub par quality goods.
Consumer products companies make mistakes all the time and spend lots of money doing it. Sometimes their mistakes are overcome with superior quality, marketing, and service in the future. Sometimes they don't recover from those mistakes. Think about companies like Xerox, Lexmark, and Blackberry.
I sincerely hope that Prodigy (regardless) of the cost commits to providing the best disc golf products possible. If they cannot deliver on this committment, it is acceptable to delay releases. I was excited, and still am, to finally see the emergance of a disc golf company that uses best practices, total quality management, and good manufacturing processes along with a beefy marketing plan to turn the disc golf world upside down. Why do I care about any new company if they aren't striving from day 1 to be better than what we already have.