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Salient Discs Customer Service Complaints

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opened the box and hit the course with my new bag. seems very comfy and soft on my back..... smells a little funny though... must be overseas manufacturing.. ill be damned if my straps are unsewn too

 
opened the box and hit the course with my new bag. seems very comfy and soft on my back..... smells a little funny though... must be overseas manufacturing.. ill be damned if my straps are unsewn too

At least it has the Go Get It slots!
 
i cant wrap my mind around the bad e-mail address causing the tracking to not work
can someone please explain this to me
the address was good enough to get the fact that the label was made to me
 
opened the box and hit the course with my new bag. seems very comfy and soft on my back..... smells a little funny though... must be overseas manufacturing.. ill be damned if my straps are unsewn too


:hfive: looks better than the video showed.
 
Yeah. I am so proud. I've been sitting here trying to figure out what I could do....

The email address thing was a lie dude.
 
i cant wrap my mind around the bad e-mail address causing the tracking to not work
can someone please explain this to me
the address was good enough to get the fact that the label was made to me
damn good point:thmbup:
 
EXACTLY!!! I contacted a lady named hillary all she said they could do was thrown in a disc and stickers.. like i said i really just want my money back haha I feel like salient honestly rushed the whole process by a long shot!!
and that it was done very unprofessionally
Kevreef, did you happen to pay for the bag with a credit card? If so you should look into filing a dispute with your CC company for defective materials received. If the dispute is upheld, that would send a pretty loud and clear message to Salient and their lackeys.

Insane that they would actually try to charge you shipping fees to return defective materials. Bad look for sure.
 
I believe i did.. but theyre already sending the new bag with pre paid shipping label for old bag plus i believe a disc and sticker haha
 
Hey guys, after all this, its in the best interest for everyone here for me not to be posting under salient on these forums. If any of yall need me to answer questions or assist with issues, pm me. For those that ordered i sincerely hope you don't run into any issues as major as straps not being sewn. And i will be posting with opinions on my own bag hopefully soon, see ya guys.
 
Hey guys, after all this, its in the best interest for everyone here for me not to be posting under salient on these forums. If any of yall need me to answer questions or assist with issues, pm me. For those that ordered i sincerely hope you don't run into any issues as major as straps not being sewn. And i will be posting with opinions on my own bag hopefully soon, see ya guys.

I guess 30 days was a little long...30 minutes was closer :( We feel for you we do
 
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