Mulligan
Double Eagle Member
- Joined
- Feb 22, 2011
- Messages
- 1,232
Man, I'm gonna need to find some new places to shop I think.
GGGT:
Purchased from GGGT off of eBay last week, cause you can see the actual discs and I was searching for premium, good looking, lightweights for my wife. Needed by the first (her B-day). Bought mid last week and was contacted I think Friday with the "we don't have the disc we had for sale on eBay, can I send you a different weight/color combo." Okay fine, I responded IMMEDIATELY (like within minutes) to go ahead and send them but I need them shipped that day cause they are a gift. Heard nothing. Sent a follow up email an hour or so later "Are these going to ship?" STILL nothing. We were running around a lot this weekend, so not much time to keep following up with them.
Today I got a response to both emails (again two days later and now too late), so I cancelled and requested my money back. (Which will also take a couple days thanks to Paypal).
Ordering from them via eBay has been pretty slow to get out the door before, but I think I'm done now.
Clearwater (over the past month or two):
I bought 4 Berg K2s from Clearwater. One arrives warped cause it was packaged poorly (bent over and sandwiched between discs at an angle, shoved in a box). I was too stoked to have them in hand and just took it out and threw with it anyway. Wrote Kastaplast about the warp and they told me it can happened if shipped wrong and to put flat weight on it and see what happens. I've done that and a slight warp still remains. Okay, I'll live.
Next, I bought two first run 173g Kaxes and only received one (even though quantity was highlighted on my invoice). Called and they said that sometimes happens if their shipper doesn't check quantity (umm, you had ONE job, bro), so they shipped me out another and some patches. Cool. No prob.
Then ordered two first run 173g Kaxe Zs and a preorder t shirt I assumed was going to be in the same time as the new Colts, as it was advertised on Innova's dealer flyer together. I wait a bit longer than I thought normal to hear anything, so I decide to write them and check in.
I ask when they expect to get in Berg K3s, inquire about the delivery time on my order, and also ask that, if they don't mind, could they swap out the XL I ordered for an L (I had just received an XL in the mail from elsewhere that was way too big).
No answer back. Nothing.
Few days later a shipping notification comes through.
Arrives today with an XL shirt (too big, but I guess my bad ultimately there) and two 175g Kaxe Zs with a note physically taped to the order telling someone to call me and the 173g weight/quantity on my invoice is again highlighted.
Clearly they never pulled the discs for my order at the proper weight while I waited on the dang T Shirt, then their shipper didn't have the customer service to even call me or discount my order for sticking me with wrong weights.
I'm not a huge stickler on +/- a gram or two usually, but in this case I definitely wanted all 173s to cycle through these over time.
Sucks also that they are the main hub for Kastaplast, so mostly the only game in town.
I think I've bought 10 total Kastaplast discs from them in the past month or two and have had three rough experiences out of maybe 5.
Inifinte or Ozone are my next go to for Kastaplast, but their stock is generally low, and Clearwater will likely hold the strings to the new Berg K3s and driver coming out soon...
:wall:
GGGT:
Purchased from GGGT off of eBay last week, cause you can see the actual discs and I was searching for premium, good looking, lightweights for my wife. Needed by the first (her B-day). Bought mid last week and was contacted I think Friday with the "we don't have the disc we had for sale on eBay, can I send you a different weight/color combo." Okay fine, I responded IMMEDIATELY (like within minutes) to go ahead and send them but I need them shipped that day cause they are a gift. Heard nothing. Sent a follow up email an hour or so later "Are these going to ship?" STILL nothing. We were running around a lot this weekend, so not much time to keep following up with them.
Today I got a response to both emails (again two days later and now too late), so I cancelled and requested my money back. (Which will also take a couple days thanks to Paypal).
Ordering from them via eBay has been pretty slow to get out the door before, but I think I'm done now.
Clearwater (over the past month or two):
I bought 4 Berg K2s from Clearwater. One arrives warped cause it was packaged poorly (bent over and sandwiched between discs at an angle, shoved in a box). I was too stoked to have them in hand and just took it out and threw with it anyway. Wrote Kastaplast about the warp and they told me it can happened if shipped wrong and to put flat weight on it and see what happens. I've done that and a slight warp still remains. Okay, I'll live.
Next, I bought two first run 173g Kaxes and only received one (even though quantity was highlighted on my invoice). Called and they said that sometimes happens if their shipper doesn't check quantity (umm, you had ONE job, bro), so they shipped me out another and some patches. Cool. No prob.
Then ordered two first run 173g Kaxe Zs and a preorder t shirt I assumed was going to be in the same time as the new Colts, as it was advertised on Innova's dealer flyer together. I wait a bit longer than I thought normal to hear anything, so I decide to write them and check in.
I ask when they expect to get in Berg K3s, inquire about the delivery time on my order, and also ask that, if they don't mind, could they swap out the XL I ordered for an L (I had just received an XL in the mail from elsewhere that was way too big).
No answer back. Nothing.
Few days later a shipping notification comes through.
Arrives today with an XL shirt (too big, but I guess my bad ultimately there) and two 175g Kaxe Zs with a note physically taped to the order telling someone to call me and the 173g weight/quantity on my invoice is again highlighted.
Clearly they never pulled the discs for my order at the proper weight while I waited on the dang T Shirt, then their shipper didn't have the customer service to even call me or discount my order for sticking me with wrong weights.
I'm not a huge stickler on +/- a gram or two usually, but in this case I definitely wanted all 173s to cycle through these over time.
Sucks also that they are the main hub for Kastaplast, so mostly the only game in town.
I think I've bought 10 total Kastaplast discs from them in the past month or two and have had three rough experiences out of maybe 5.
Inifinte or Ozone are my next go to for Kastaplast, but their stock is generally low, and Clearwater will likely hold the strings to the new Berg K3s and driver coming out soon...
:wall:
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I almost snarfed my drink through my nose reading that, lol! Spot on!
