NatiBuckeye
Eagle Member
From DD:
Dynamic Discs Supporter,
You are being contacted because you recently took part in the pre-sale of our new bag line. We had originally posted in the product description that the bags were expected to arrive on April 1st and ship at that time. After inspection of the final product, we realized that the sidewalls of the Ranger backpack were not strong enough to support additional weight in the top compartment if it was overloaded with water, discs, etc. The bags were also packaged in a way that caused them to become slightly smashed and warped in transit.
We immediately contacted OGIO with our concerns and discussed the possible options. The entire shipment was packed up and ready to leave the factory at this time so any change was going to back up the delivery date. The original sidewalls were made with a 1.0mm plastic sidewall and we increased the thickness to 2.0mm. We also made an adjustment to the packing to ensure that these bags would not become smashed or warped in transit. We want to produce the highest quality product and unfortunately this came at a higher cost to us and a slightly delayed delivery date for you. We just want to ensure you that we are doing everything that we can to build the best quality products on the market and appreciate your support.
Dynamic Discs Supporter,
You are being contacted because you recently took part in the pre-sale of our new bag line. We had originally posted in the product description that the bags were expected to arrive on April 1st and ship at that time. After inspection of the final product, we realized that the sidewalls of the Ranger backpack were not strong enough to support additional weight in the top compartment if it was overloaded with water, discs, etc. The bags were also packaged in a way that caused them to become slightly smashed and warped in transit.
We immediately contacted OGIO with our concerns and discussed the possible options. The entire shipment was packed up and ready to leave the factory at this time so any change was going to back up the delivery date. The original sidewalls were made with a 1.0mm plastic sidewall and we increased the thickness to 2.0mm. We also made an adjustment to the packing to ensure that these bags would not become smashed or warped in transit. We want to produce the highest quality product and unfortunately this came at a higher cost to us and a slightly delayed delivery date for you. We just want to ensure you that we are doing everything that we can to build the best quality products on the market and appreciate your support.
