REI membership pays off!

[Skunk]

I was just surprised that she said that I can exchange the shoes. Especially knowing that they were used and purchased in March, 2011. The shoes actually did have a breech in the toe area. However, I did opt out of telling her that they were submerged in sewage water.

If that makes me less honest, so be it. They had no issue taking my shoes back no matter the condition. At least that's the impression that I received. Either way, it makes me want to shop there more often.

 

[zepphead33]

I wish we had an REI in Mississippi so I could have one place for all my bro needs.

 

[Countchunkula]

Was this foul water at Summit? I could understand not wanting to use anything that has gone into that water.

 

[JSurmann]

Now do they only do this for shoes or are all items covered like snowboard boots, tents and other items?

 

[juju]

Now do they only do this for shoes or are all items covered like snowboard boots, tents and other items?

Everything, 100% Satisfaction Guaranteed.

 

[24chains]

Now do they only do this for shoes or are all items covered like snowboard boots, tents and other items?

3 camp stools later, also a couple of shoes

 

[Lewis]

They had no issue taking my shoes back no matter the condition. At least that's the impression that I received. Either way, it makes me want to shop there more often.

And that, friends, is the reason they do it. If you take care of your customers, they will take care of you. :thmbup:

 

[Matthew boals]

We just had the 1st store in the Indianapolis area open, about 2 months ago. I talked with the store Manger and she let us post our yearly schedule on the "community board", Dicks Sporting goods would NOT let us post anything near the dg stock.....they don't even have a "Community Board"!?...they did years ago. I asked her about sponsorships. Make a long story short, We are working on a sponsorship deal for the Indiana state High School disc Golf Championships! Plus I hope to see what kind of deal we can work out for our unions membership. Seems to be a great Co. Looking forward to becoming a member today. The O.P. Just made my mind up, Thanks!