Ask Disc Golf Center

[IronJack]

I am sorry you feel that way. We have had less issues with Smart Post than other shipping methods we have tried and are happy with the service.

Do you track your shipments so you know how long they take relative to the other shipper options? Or do you rely on customer feedback for that info?

Not sure what other issues you've had other than ship time to make it worth your while, but I recently bought a disc on a Wed and it didn't arrive until the next Tues. I've never had a disc take that long from DGC before.

 

[DGC Wade]

Do you have any dx aviars with a white stamp or rainbow stamp?

We have many with white stamps, but I haven't seen any rainbow stamps recently.

 

[DGC Wade]

Do you track your shipments so you know how long they take relative to the other shipper options? Or do you rely on customer feedback for that info?

Not sure what other issues you've had other than ship time to make it worth your while, but I recently bought a disc on a Wed and it didn't arrive until the next Tues. I've never had a disc take that long from DGC before.

We did many tests with DGC orders and determined that the delivery time for most orders is within a day or two of FedEx Ground service, and they can be tracked. We don't have to take them to the Post Office and it is far more cost effective since many of the two disc orders would require USPS Priority Mail postage. All of our Free Shipping options are based on weight so single discs orders have the longest shipping time, two disc orders are the second longest and once you get to 3 discs (or the equivalent weight for a bag or accessories) FedEx Ground may be the Free option. In all cases we have expedited options available in case there is the need, or desire, to get your discs sooner than the Free Shipping option.

 

[jshedge]

What weights and colors do you have with the white stamp? I'm looking for something max or close to it specifically.

 

[prerube]

Do you sponsor players? Not myself unless you are looking for a rec champion

 

[IronJack]

We did many tests with DGC orders and determined that the delivery time for most orders is within a day or two of FedEx Ground service, and they can be tracked. We don't have to take them to the Post Office and it is far more cost effective since many of the two disc orders would require USPS Priority Mail postage. All of our Free Shipping options are based on weight so single discs orders have the longest shipping time, two disc orders are the second longest and once you get to 3 discs (or the equivalent weight for a bag or accessories) FedEx Ground may be the Free option. In all cases we have expedited options available in case there is the need, or desire, to get your discs sooner than the Free Shipping option.

Thanks for the explanation.

 

[Micronaut]

I am trying to decide between the Fade Light and the Crunch Box. It would be helpful to know the dimensions. I can't seem to find them on your site, or even on Fade Gear's site for that matter. Can you please provide the dimensions of both these bags. Thank you.

 

[DGC Wade]

Do you sponsor players? Not myself unless you are looking for a rec champion

At this time, we do not sponsor individual players. Maybe at some point that will be an option for us.

 

[DGC Wade]

What weights and colors do you have with the white stamp? I'm looking for something max or close to it specifically.

Sorry it took a couple days for me to get back to you on this one. We currently have 4 orange and 1 red 175g DX Aviars with white stamps.

 

[DGC Wade]

I am trying to decide between the Fade Light and the Crunch Box. It would be helpful to know the dimensions. I can't seem to find them on your site, or even on Fade Gear's site for that matter. Can you please provide the dimensions of both these bags. Thank you.

The Crunch Box is 18" wide X 10" tall X 9" deep (full of discs). The Fade Lite is approx 14" wide X 10" tall X 9" deep (full).

 

[MrFixIt]

When will DGC offer the Nuetron Axis and Vector?

 

[DGC Wade]

When will DGC offer the Nuetron Axis and Vector?

They out for delivery to us now. I expect to have them on the site by the end of the day.

 

[TROTTER]

I hadn't ordered from you guys since '09 - I just want to thank you for keeping my discount active for that long when I put my latest order in. The communication through the process has been great. Top Notch.

 

[DGC Wade]

I hadn't ordered from you guys since '09 - I just want to thank you for keeping my discount active for that long when I put my latest order in. The communication through the process has been great. Top Notch.

Welcome back :thmbup:

 

[MrFixIt]

When will DGC offer the Nuetron Axis and Vector?

They out for delivery to us now. I expect to have them on the site by the end of the day.

Thanks. I just placed an order, maybe I should have waited so all of my goodies would arrive at the same time:wall:

I'll be placing the order for some as soon as I see them!

 

[McJesus]

Are there any plans of restocking the Gold Line Saints any time relatively soon?

 

[thiswonisloaded]

Do you guys have any of the newer flat runs of the 12x firebirds?

 

[davetherocketguy]

Perfect Order!

DGC! This is the second time I've ordered from you and I got exactly what I ordered in great condition. Thanks!

-Dave

 

[DGC Wade]

Are there any plans of restocking the Gold Line Saints any time relatively soon?

The order has been placed and is in route. I hope to have the Latitude 64 restocked by the end of the week.

 

[DGC Wade]

Do you guys have any of the newer flat runs of the 12x firebirds?

The Yellow and Wine 175g and the Blue 171g are all Flat Top at this time.