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I've had a Phenix Core bag for over 4 years.. no fading, no broken clips, no problems... the design is constantly evolving and Kyle stands behind his product.
I also have a NutSac and it is color-fast, bulletproof and guaranteed for LIFE
I bought my bag from Innova. The straps started falling apart within a year. I mentioned it to my rep and within a week he had sent me a replacement bag. Never asked to see my current bag or anything. I didn't expect anything like that.
Exactly what J@ did for me and alot of other folks
... This thread alone makes me not wanna use Revo.
My bag is less than 6 months old, already faded! I live in the mountains and my bag never just sits in the sun. It is the Revolution Atomic Orange Carolina team Bag. this is a copy of our email asking about the issue:
To whom it may concern,
Bought a Carolina team bag from you last summer, less than a year and its almost yellow in places. I play in western NC , half in the woods.Not even washed or anything more than a run out of the rain wet! Why is it this fabric is fading? I'm a daily player and the Greenskeeper of a course, a lot of people see my bag!! I'll be glad to take a photo for you!
Peace,
J.S.R.
James-
Fading is inevitable - especially with the brighter color bags.
Thanks,
-Dave
Dave,
Nice disclosure! I would understand if it was a 35$ bag. There is a blue rev back pack that is 1 year older and has n0 fade. I'd say the orange was a flop and I'm a very unhappy customer now! I selected your brand because I had seen your products perform with great success. Really your response is just plain unacceptable as far as costumer service goes!
Peace,
J.S.R.
James-
What would you like me to tell you?
Thanks,
-Dave
Dont Buy from this guy... he wont answer his phone either!
That is the extent of the conversation and you are this torqued??!!
You asked one question ("Why is it this fabric is fading?") and he answered it succinctly and politely ("Fading is inevitable - especially with the brighter color bags").
You then told him his product sucks and he asked a question in his response. Did you answer it with how he could help you?
Seems like the next step would be for you to ask for a replacement with a different color or a half off coupon for your next bag or something. Instead you create an account here and start whining/bashing online. Seems pretty immature to me, to be blunt.
Instead you create an account here and start whining/bashing online. Seems pretty immature to me, to be blunt.